14-day money-back guarantee
If you buy Feeder Plus or Professional on feeder.co and it isn't right for you, e-mail [email protected] within 14 days of your first payment, from your account's e-mail address. We'll refund that payment in full and move your account to the Free plan. Nothing in your account is deleted.
The guarantee covers the first payment on an account, monthly or yearly. It doesn't cover renewals, plan changes or added team seats.
Outside the guarantee, we don't refund an account once it is paid for. In exceptional circumstances we do: contact [email protected] with your account e-mail. The decision is at Feeder's discretion, and one refund doesn't create an obligation in other situations.
App Store and Google Play subscriptions
If you subscribed in the Feeder app on iPhone, iPad or Android, Apple or Google took the payment, and their refund rules apply. Ask Apple at reportaproblem.apple.com, or see Google Play's refund policies.
Refunds
If we approve a refund, it goes back to your original payment method. Your bank or card company decides how long it takes to show up on your account.
Late or missing refunds
If you haven't received an approved refund yet, check your bank account again, then contact your card company or bank, as there is often some processing time before a refund is posted. If you still have not received it, contact us at [email protected].
Last revision: 2026-10-09